Setting Up Chat Page
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Your dedicated chat page is a standalone web page where customers start conversations even without visiting your website. It is the first impression customers get when they want to communicate. So let's make it perfect by going through every customization option so your chat page reflects your brand and engages visitors to connect.
Getting Started
Ready to dive in? Follow the steps to find everything:
- Navigate to Settings from your main dashboard menu
- Scroll down to find the Channels section
- Click on the Chat Page and here we go with the customization options
- A customization page where you can personalize your chat page to give it a brand look
Your Customization Toolkit:
- Share Your Chat Page URL – This is your direct line to customers. Copy and share this link anywhere to easily start a conversation.
- Background Color – Choose colors that match your brand and create the right vibe.
- Company URL – Website link for curious customers to explore more
- Page Header – A friendly headline that welcomes visitors.
- Welcome Message – Greet customers warmly before conversations begin.
- Meta Title & Description – Help people discover your chat page through search engines.
Click the Preview button to view your page exactly as it will appear before publishing it live. Once the chat page is live your sharing the link with customers through email, SMS or any other mode so that they can easily communicate with your agent without the installation of chat messenge in your website through code snippet
What's Next? Now let's get the chat page working everywhere your customers visit:
- How to integrate chat messenger in your website – Bring live chat directly to your site visitors
- Change the appearance of chat messenger – Make messengers look perfect on all pages
